K Knowledge Management in Tourism
نویسندگان
چکیده
Management greatly depends on knowledge, and its detection, creation, transmission, and number of intangibles play a fundamental role in success. In tourism, information systems must work on immaterial concepts and take steps to satisfy the expectations of multiple potential customers. These systems require complex models of reality and suitable conceptual tools to work out strategies. This article expounds the use of different mathematical and management techniques that can be applied to the modeling, application, and control of strategic and operative management.
منابع مشابه
Proposing a Model of Co-Creative Participation in Tourism Market
Objective There is a growing interest in the customers’ innovation in the realm of tourism studies. In the new global business ecosystem where individuals, organizations, governments and economy work together as an integrated network, we need a new innovation model. The model should be set at a level in which internal, external, cooperative and co-creative ideas can converge to create organiza...
متن کاملInvestigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies
The aim of this study is assessing the effectiveness of Customer Relationship Management factors in Isfahan tourism and travel agencies by Structural Equation Modeling (SEM). It is practical according to the goal and it’s a kind of descriptive survey in terms of methodology. Research population included all of staffs and managers at tourism and travel agencies in Isfahan in 2012 that 274 of the...
متن کاملGolf Coaches Use Tacit Knowledge to Improve Transfer Performance: Understanding the Mediating Role of Transfer Capacity in Golf Coaching
Background. Golf is relatively new in China, and overall playing skills are low. Although golf coaches are vital in improving golf skills, their teaching skills are underdeveloped. Objectives. This study aims to explore how the coach’s tacit knowledge affects the transfer performance by exploring the factors that affect the teaching ability of Chinese golf coaches. It aims to improve the teach...
متن کاملThe Role of Knowledge-based Networks in Sustainable Tourism Development – A Conceptual Framework
In practice, tourism organisations tend to be more serious towards their financial viability and therefore undermine long-term socio-cultural and environmental consequences. In so doing they impede their own ability and that of the destination to develop in a sustainable way. This may lead to ‘strategic drift’ where, organisation’s existing strategy gradually, if imperceptibly, moves away from ...
متن کاملKnowledge management in tourism
The study and practice of knowledge management has grown rapidly since the 90s, driven by social, economic, and technological trends. Tourism has been slow in adopting this approach due to not only a lack of gearing between researchers and tourism, but also to a ‘‘hostile’’ knowledge adoption environment. In response to these facts models for knowledge management application have been gradually...
متن کامل